1. Timeframe for returning a product (e.g. within 30 days of purchase)
  2. Condition of the product for it to be eligible for return (e.g. must be in its original packaging and unused)
  3. Whether a refund or exchange will be offered and how it will be processed (e.g. refund to the original form of payment or store credit)
  4. Who is responsible for the cost of shipping for returns (e.g. the customer or the retailer)
  5. Any limitations or exclusions to the return policy (e.g. final sale items cannot be returned)
  6. How to initiate a return (e.g. through an online form or by contacting customer service)

It’s important to ensure that your return policy is clear, concise, and easy to understand for users to avoid any confusion or dissatisfaction post-purchase.